In this form, they can be implemented into most industries, successfully performing tasks. As an alternative, chatbots can be used for statistical analysis, marketing, analysis of user feedback, as sales agent assistants, content analysis, entertainment, etc. Additionally, chatbots are a great choice for answering routine questions, also known as Frequently Asked Questions (FAQ). In such… Continue reading Top 5 Use Cases of Conversational AI in Education in 2023
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14 Best Chatbot Datasets for Machine Learning
Furthermore, you can also identify the common areas or topics that most users might ask about. This way, you can invest your efforts into those areas that will provide the most business value. The next term is intent, which represents the meaning of the user’s utterance. Simply put, it tells you about the intentions of… Continue reading 14 Best Chatbot Datasets for Machine Learning
Sales Chatbots: How to Grow Revenue Using Conversational AI
With machine learning technology, Freshchat can also provide a list of customer and prospect questions that need precise or better answers. Also, you can use Freshchat to create a customer knowledge base that will help you deflect support requests and scale your team. For businesses that need to chat with potential customers on WhatsApp, Messenger,… Continue reading Sales Chatbots: How to Grow Revenue Using Conversational AI